Neighbourhood WorkingTower Hamlets Homes

Housing Organisations Service Redesign & Co-designStrategy Development Housing & NeighbourhoodLocalism

Mobilise worked with Tower Hamlets Homes (THH) to support the development of a cost effective, approach to Neighbourhood Working, embedding principles of localism and community empowerment throughout the organisation to improve service provision and response. Within the broad framework of Neighbourhood Working, we facilitated a change of emphasis in how THH operates; to give a greater focus to the role of residents, bring communities and service providers together, and join up local service provision so as to better reflect the multidimensional issues facing neighbourhoods in Tower Hamlets and become more responsive to residents needs.

Specifically this involved developing and implementing a dynamic and iterative action learning methodology, acting as a pilot to help THH develop its own bespoke approach to Neighbourhood Working in the context of its ambitions and the emerging shift to Localisation in the borough.