Neighbourhood Community BudgetHaverhill Town Council

Local Government Service Redesign & Co-designStrategy Development Children, Young People & GangsCommunity Engagement & InsightEncouraging Activism & VolunteeringLocalism

Mobilise was commissioned by Haverhill Town Council, to undertake a large scale resident engagement exercise as part of DCLG’s Neighbourhood Community Budget Pilots. The purpose of this engagement was to gain insight from residents on key service areas for the programme including services for children & young people, health & social care and services for the physical environment. Mobilise successfully engaged with the community, even those considered more ‘hard to reach’. This insight work highlighted which services residents were satisfied with, where they were not, and how they wanted to get involved in supporting local services.  Following the insight work we were recommissioned to lead on the service change and co-design process that supported the development of Haverhill’s NCB delivery plan.